英语客服也是客服里的一个重要部分,很多人想要应聘英语客服这个岗位,但是不知道怎么写英文简历,这里给大家介绍了一份客服的英文简历模板供大家参考。
Lanshanshan
phone:12345678910
Email:jianli jianli.com
JOB OBJECTIVE
Customer Service Representative
HIGHLIGHTS OF QUALIFICATIONS
History of representing organizations with professionalism,poise,and integrity
Adept at handling a high quota of phone calls in a fast-paced environment with calm and grace.
A hard-working team member who gets along well with everyone.
Bilingual:Spanish and English
PROFESSIONAL ACCOMPLISHMENTS
2006—present Shanghai lanshan office software co.,ltd
Customer Care Representative
Managed numerous customer accounts through the Customer Service Call Center,consistently following up to ensure resolution.
Trained new customer service reps to appreciate and clearly communicate membership benefits and promotions.
Cultivated excellent long-term relationships with members using a friendly approach to questions and problems.
2003—2006 Shanghai lanshan office software co.,ltd
Assistant Librarian
Assisted patrons with various levels of technical ability to use the library’s computer screens to navigate the library system.
Showed the extreme patience and interest when answering questions and helping patrons with forms processing
EDUCATION
Ongoing coursework in International Studies
Lanshan University,Anaheim
COMMUNITY SERVICE
2004—present Shanghai lanshan office software co.,ltd,Teen Mentor
2003—2005 Shanghai lanshan office software co.,ltd,Neighborhood Coordinator
蓝山山
电话:12345678910
邮箱:jianli jianli.com
求职意向
客服代表
个人资质
良好的职业素养,沉着稳重,诚实正直
在快速的工作环境中善于沉着应对大量的客服电话接打工作
工作勤奋并善于团队协作
流利使用西班牙语和英语
职业成就
2006年至今上海蓝山办公软件有限公司
客户维护代表
通过客服呼叫中心对大量的客户进行维护管理,持续跟踪客户并最终为客户提出解决方案
培训新客户维护代表,使其将俱乐部会员制度提供的利益和促销清晰地传递给客户
运用友善的方式来为会员答疑解惑,培养优质长期的客户关系
2003—2006上海蓝山办公软件有限公司
助理图书管理员
协助不同水平的浏览者使用电脑系统来检索图书馆信息
在处理图书馆浏览者的表格写过程中表现出极大的耐心和兴趣
教育背景
国际关系课程在读
蓝山大学,加州
社区服务
2004年至今上海蓝山办公软件有限公司,青少年指导员
2003—2005上海蓝山办公软件有限公司,街区协调员